Have a question?
Frequently Asked Questions
FAQ’S
Have some questions about your big move? Below we’ve compiled a list of our most common questions that we encounter from our clients. If you can’t find the answer you’re looking for below please contact one of our experts at Big Red Removals Perth. We’re here to help!
- Do you sub contract?
- Do you have storage?
- Do you work Sundays and public holidays?
- Do you pack?
- What if I need to cancel/rearrange?
- Payment
- What is depot to depot and do you charge it?
- How do your hourly charges work?
- Do you dismantle and reassemble furniture?
- How long will a move take?
- Do I need to provide anything?
- Do you move plant pots?
- Do you provide packing boxes?
- Do you offer a fixed price?
No we are owner operators of the business from start to finish
We have trusted self storage companies that we work closely with and can happily arrange it
Yes we can, additional charges apply for weekends and Public holidays. Call or email our team with your enquiry.
We offer a packing service for your items into boxes usually the day before the truck arrives
Please just keep us informed we understand that things change when moving house. Cancellation fees will apply unless otherwise informed of changes to your move.
Payment is on the day with cash/eftpos
Depot to depot is the time it takes the tuck to get to your property from the depot and from your property back to the depot
We charge by the hour with no minimum and in 30 minute increments
Yes we do, the team carry tools on board. However it saves on time if things like this are ready to be loaded on the day
There are many different factors with this, access to the properties, size of the properties, volume of items and how prepared you are. Things like boxes packed correctly, beds dismantled, smaller items packed neatly. Check out our tips page @……..
The guys have trolleys, dolleys, blankets, ties and tools on board for a smooth move
Plants can be messy and take up floor space that can’t be stacked on top of. They are hard to strap into the truck and although we take the greatest care with them as we do all your belongings branches may snap and soil may not stay in the pot. If they are too wet, heavy or damaged we may decline to take them
No but a great tip for sourcing boxes is to visit your local recycling centre such as, Tamala park. They usually have used boxes in good condition for sale
We charge an hourly rate for the best value for money for yourselves. If you are moving out of the CBD however we can work out a full truck price to you destination
